Free shipping over 75 EUR New collectibles and TCG drops every week Collector-grade packaging

Shipping & Returns

Shipping Overview

Orders are dispatched from the Tonakai vault using the shipping methods available at checkout. Delivery times vary by destination and carrier service.

Collector Packaging

Products are packed with collector care, especially display boxes, sealed TCG product, and fragile items.

Delivery Estimates

Estimated delivery windows are shown at checkout once your shipping address and method are selected. Pre-order items ship when stock arrives.

Returns Policy

Eligible items can be returned according to the store returns policy. Contact support if your order arrives damaged or incomplete.

Pre-Order Shipping

Pre-orders ship when stock is received. Availability notes on each product page explain whether an item is in stock, on backorder, or pre-order.

Contact Support